The National Lottery in Spain
From the coronavirus outbreak that has hit the whole society, a series of preventive measures have been taken to avoid greater contagios. Among the measures taken, the lottery area is affected.
This series of measures consists, mainly, in the suspension of all the activity related to ticket sales. In the same way, a restriction has also been applied in the acquisition of tickets and the payment of awards smaller than 2000 euros.
The entities claim that these measures respond to the protection of the health of their staff. It also highlights the protection of its customers and promotes respect for the corresponding sanitary measures.
What draws will be carried out?
Despite these measures, Euromillones and Millón, they have affirmed that two draws will be carried out. These draws correspond to that of March 17 and 20, 2020. However, the awards that coincided with the measures, the expiration date has been suspended.
On the other hand, the eleven said that he has suspended all his accustomed draws. This suspension includes coupons raffles and the extraordinary coupon of Father’s Day. The measures will remain in force until the usual rhythm of the activities have been resumed.
And the tickets that have already been acquired?
Lotteries and bets of the State and Eleven, emphasize that there should be no concern for acquired tickets. It happens that the expiration date for awards withdrawal has been suspended until the situation has been regularized.
Therefore, it is emphasis that all participants must keep their tickets. These tickets will also remain in force until the draw. It is worth noting that there will be no losses of them, only new bets cannot be made.
It is because of the coronavirus pandemic that these entities have decided to suspend their economic activities. This includes the suspension of points of sale and purchase through the web portal.
Users have reported that, trying to acquire a ticket via the Internet, an error message appears on the screen. This message is due to the temporary measures already mentioned.
Eleven sellers who usually go to the streets to make ticket sales will not be available either. The aforementioned will not carry out any type of sales, that is, that the suspension of commercial betting and lottery activities is total.
Retirement of draw awards made
As soon as the raffles that have already been made, awards removal of awards is also suspended until new notice. This, of course, for those prizes below 2000 euros that can be removed.
The 2000 euros awards can be removed in the banking entities that are active. The withdrawal of these awards will now depend on the conditions of use and schedules established by these entities.
Despite this condition, the top date to withdraw the awards has also been suspended. Given this condition, lotteries has motivated all its clients not to carry out withdrawals until after the situation has been regularized.
All these measures began after having given an alarm status through Royal Decree. The measures taken by these agencies will remain until the alarm state allows.
They have also apologizes to all their consumers for the discomfort caused, but claim that health is priority. They ensure that each organization must join this effort to treat the country’s health status.
The call to all customers is to keep calm and not worry about the status of their bets. Those who have acquired tickets must previously wait for the respective draws to be carried out. And, for those who have won an award through the National Lottery, conserve their tickets and wait for prize deliveries to resume.
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