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Name Professor Subject Date M4A2 Q 1 According to Bohmer M. J. Richard, revamping the core process is the ultimate remedy for attaining a substantial improvement to the delivery of healthcare. For that reason, the following changes, if implemented, can help a healthcare facility attain as high as 80-90 percent reliability when dealing with the prevention and management of heel ulcerations. It as to use a set of the improvement actions listed below Standard order/procedures/protocol sheets Personal checklists operating as memory aids Feedback of data about compliance Training and awareness Common equipment Q 2 Implementing the following changes can help a healthcare facility attain as high as 95 percent reliability when dealing with the prevention and management of heel ulcerations. It should use a set of sophisticated strategies for preventing, identifying, and mitigating basic failure, including: Incorporating decision reminders and aids into the treatment system Setting the desired course of action as the system’s default Accounting for and taking advantage of particular habits Specifying the risks of the treatment process, and articulating actions for reducing them Taking advantage of the scheduling activities Using a redundant processes Operating various independent backups Complying both the measures and feedbacks with the specifications of the process Q 3 If a health facility implements process changes to achieve 80 - 90 percent reliability, it will use the following metrics to measure their effectiveness. It should calculate the number of standard order/procedures/protocol sheets used after a certain period It should check the
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