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A Short Analysis of the Key Attributes Associated with Effective Relationship Management The concept of relationship management skills is paramount in any business whether the firm is large or small. Additionally, someone may be an effective leader who happens to know hundreds of clients by name. However, the inability to foster a suitable relationship management capability within the company can be a great disadvantage in comparison to his or her competitors. Moreover, it causes the firm to lose more clients because clients have a tendency of developing a connection with staffs who serve them well. Consequently, the attribute of relationship management entails ambition and motivation development. It's the manager to ensure the employees are ambitious enough regarding fulfilling the company`s objective. This can be achieved through a series of motivation strategies that will guarantee them a chance to offer their opinion on the best way to improve firm`s performance. Secondly, it is upon every staff to have the knowledge on how to connect with strangers. An effective team will ensure every prospect is converted into a potential client. Therefore, the skills of persuasion and conversion are significant in achieving this attribute of relationship management. Thirdly, strategic thinking ability is another relationship management skill. It incorporates the procedures laid down by the manager that will solve any potential threat that firm is already exposed to. In short, it incorporates a plan used in fulfilling clients and employee satisfaction in the course of running a business. Fourthly, the concept of having an effective research skill is convenient to any
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