Customer satisfaction Essay Samples and Topic Ideas
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customer satisfaction in order to make more profits. Employees’ happiness promotes high accuracy and enhanced analytical abilities. Joy in workers is a sign of a good peace of mind and soberness. Less stress in employees promotes better skill and high exposition of talents. This increases the quality of work and hence more value from the customers. Happy employees do not even complain when handling adversity. Happy employees provide better services because they work with high motives (Isen & Baron, 1991). These workers have long stayed in the organization, and this reduces the high turnovers decreasing organization stress of always replacing workers. Satisfied and glad employees take fewer...
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customer satisfaction (Boss, 1989). Communication and engagement of stakeholders; organizational development holds that for the performance of an organization to improve, there must be a clear communication strategy and procedure (Cummings & Worley, 2014). All stakeholders must also be involved in decision making. There has been a mixed application of this approach. Though employees are often engaged in decision making, customers are rarely consulted. Talent development; Organizations are encouraged to continuously identify and develop talent in their workforce (Cummings & Worley, 2014). This has been applied by training employees on various skills such as teamwork and communication. Most...
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customer satisfaction and learning the competition within the market. Works Cited Editorial Board. Marketing Management. Schaumburg, IL: Words of Wisdom, LLC, 2014. Babin, Barry J., and William G. Zikmund. Exploring marketing research. Cengage Learning, 2015. "Lessons From Experience: Tracking The Skippers." Coursebuildercontent.careeredonline.com. N.p., 2018. Web. "Learning From Experience: Aiming At The Right Target." Coursebuildercontent.careeredonline.com. N.p., 2018. Web....
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customer satisfaction, coming up with a healthy and corporate culture, Respect each other background despite the differences in culture and history. Lastly, the company should focus on the sustainable and reliable economy. What is the product life cycle? What are its four stages? What changes are likely to occur in the market over the course of these four stages? When a new product enters the market it evolves through a sequence of stages during its lifetime. The stages of product life cycle these are introduction stage, , maturity stage, growth stage and decline stage (Proctor,2014). In the introduction stage involves marketing, research and development and testing of the product. This is an...
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Customer satisfaction is the priority where the current customer service system is not addressing the issues raised by the customers at Rays Motors Company. The department has also identified a system known as vector customer service concept, which will fit in the firm and help to handle customers efficiently. Clients are unique, and the firm is determined to serve all customers through the innovative and affordable system. Therefore, the department is requesting the management to consider the new customer service system that will fit in the modern world and take the organization to another high level. Rays Motors is one of the prominent motorbike company in Los Angles, and the company is enjoying...
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customer satisfaction, quality, and patients’ rights. The main objective of the research is to determine the need for health organizations to be headed by administrators having strategic governance qualifications (Budak & Kar, 2014). The methodology of the study involved the use of literature review by examining scientific works linked to the issue. The findings of the study highlighted the importance of a leader as opposed to a manager in healthcare. In addition, the main role of a strategic leader is to formulate strategies aiming to meet the fundamental goals of the organization. Therefore, strategic leadership is necessary for healthcare settings because it helps to cope with constant,...
- Words: 275
- Pages: 1